Legal

Terms of Use

Effective Date: 01/07/2026  ·  Findola Capital Services Pvt. Ltd.

Welcome to Findola AI. These Terms of Use ("Terms") govern your access to and use of our platform, services, and mobile application operated by Findola Capital Services Pvt. Ltd.

By using Findola AI, you agree to these Terms.

1. About the Platform

Findola AI is a smart investing platform designed to simplify mutual fund investments. It offers:

  • Goal-based investment insights
  • SmartSIP features
  • Portfolio tracking and analysis
  • 100% digital and paperless investment experience

2. Eligibility

To use Findola AI, you must:

  • Be at least 18 years old
  • Be capable of entering into a legally binding agreement
  • Have valid KYC, PAN, and bank account details for investments

3. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Maintain confidentiality of your account credentials
  • Use the platform only for lawful purposes
  • Not attempt to misuse or disrupt the platform

4. Investment Disclaimer

  • Findola AI does not guarantee returns
  • All investments are subject to market risks
  • Past performance is not indicative of future results
  • Investment decisions are made at your own discretion

The information provided on the platform is for educational and informational purposes only and should not be considered financial advice.

5. Transactions and Services

  • Investments are facilitated through registered mutual fund distributors
  • Transactions are executed digitally without physical paperwork
  • Processing times may vary based on AMCs and banking systems

6. Fees and Charges

  • Any applicable fees will be clearly communicated within the platform
  • Investments are offered under Regular Plans of mutual fund schemes

7. Data Security

  • Your data is stored in a fully encrypted database
  • We follow strict internal controls to protect your information
  • We do not share your data with third parties

8. No Data Sharing Commitment

We maintain a strict privacy-first approach:

  • No sharing of user data with third parties
  • No unauthorized disclosure to external entities
  • No data sharing with government bodies unless required by law

9. Intellectual Property

All content, design, features, and technology used in Findola AI are the property of Findola Capital Services Pvt. Ltd. You may not copy, reproduce, or distribute any part of the platform without permission.

10. Service Availability

We strive to provide uninterrupted services. However:

  • We do not guarantee continuous availability
  • Maintenance or technical issues may cause temporary disruptions

11. Limitation of Liability

Findola shall not be liable for:

  • Any financial losses due to market fluctuations
  • Decisions made based on platform insights
  • Technical interruptions or delays

12. Termination

We reserve the right to suspend or terminate access if:

  • You violate these Terms
  • Suspicious or fraudulent activity is detected

13. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Kolkata, West Bengal.

14. Contact Information

Findola Capital Services Pvt. Ltd.
SLS Tower, 15th Floor, GP Block, Sector 5
Bidhan Nagar, Kolkata, West Bengal 700091, India

Phone: +91 8100 600 300
Email: helpdesk@findola.in

Final Disclaimer: Findola Capital Services Pvt. Ltd. (ARN-161373) makes no warranties regarding products offered through the platform. Mutual fund investments are subject to market risks. Please read all scheme-related documents carefully before investing.

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