Privacy Policy

Findola AI is powered by Findola Capital Services Pvt. Ltd. ("Findola", "we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal and financial information remains secure.

This Privacy Policy explains how we collect, use, store, and protect your data when you use Findola AI and related services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number
• PAN details and KYC-related information
• Bank account details (only where required for transactions)

b. Usage Data

• App interactions and activity
• Device information, IP address, and browser type

c. Investment Data

• Portfolio details
• Transaction history
• Investment preferences and goals

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Enable seamless investment transactions
• Personalize your experience within the app
• Assign a dedicated Client Growth Manager
• Communicate updates, alerts, and support information
• Ensure compliance with applicable regulations

3. Data Security

We take your data security seriously.

• All user data is stored in a fully encrypted database
• We use industry-standard encryption protocols to protect sensitive information
• Access to data is strictly restricted and monitored

4. Data Sharing Policy

We follow a strict no-sharing policy:

• We do not sell, rent, or share your data with any third party
• We do not share user data with government authorities unless legally required under applicable Indian law
• Your financial and personal information remains private within our system

5. Data Retention

We retain your data only as long as necessary to:

• Provide our services
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

6. Your Rights

You have the right to:

• Access your personal data
• Request corrections to inaccurate information
• Request deletion of your data (subject to legal obligations)

You can contact us to exercise these rights.

7. Cookies and Tracking

We may use cookies or similar technologies to:

• Improve user experience
• Analyze app performance
• Remember user preferences

You can control cookie settings through your browser.

8. Third-Party Services

Findola AI may integrate with financial institutions and AMCs for transaction execution. However:

• We do not share your personal data with external platforms beyond what is strictly required for completing transactions
• All integrations follow secure protocols

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

10. Contact Information